Frequently Asked Questions of Risk Managers

Q. How extensive should my records be with respect to work being performed?
A. Records should be extensive, for both routine and unusual tasks. For example, in premises cases, a record should be maintained in a logbook concerning routine mopping and cleaning, as well as the placement of weather mats or the performance of snow removal, salting or sanding in inclement weather. Records should indicate the date and time tasks were performed, the identity of the personnel who performed the tasks and the materials used. In product manufacture, a complete record of research, development and testing can serve as the basis for a strong defense of the product before lay jurors.
Q. What information should be included within an accident or incident report?
A. A report should indicate the exact location, the date and time and the identities of all parties involved in the incident. If possible, a detailed recitation should be made of any statement taken from an injured party; and a supervisor's description of the accident scene upon his/her arrival. Statements from eyewitnesses and all employees present should be maintained on separate forms. It is quite possible that statements can be exempted from disclosure to plaintiff's counsel during subsequent litigation; it is much more difficult to exempt a statement if it is contained within the accident or incident reports.
Q. What information should be excluded from an accident or incident report?
A. Statements of any remedial measures taken following an accident should not be contained within the report. For example, if an employee is reprimanded after an accident, such information should be indicated on a separate document. In this way, defense counsel maintains the opportunity of later arguing to the court that such information concerning remedial measures should not be presented to the jury. Once again, such an argument will be far easier to make if this information is not contained within the accident report.
Q. Should schedules be maintained of work to be performed by employees?
A. Generally, it is unwise to maintain a written schedule of work expected to be performed. Invariably, employees do not meet the dictates of the schedule, thereby giving plaintiff's attorney ammunition to allege that there has been a failure on an employee's part to comport with the company's own standards. The only legal standard to which company employees should be held, is that of reasonableness. A schedule often serves to provide the plaintiff with a higher standard of care to fault company employees than the legal standard of reasonableness.
Q. When should I notify my attorney of an incident?
A. Your attorney should become involved immediately after you are notified of an incident. Counsel can oversee the preservation of important records, such as maintenance logs and accident reports, and can supervise the preparation of additional evidence such as photographs. Having your attorney present immediately following an accident will give greater force to the argument that certain documents should be exempt from disclosure because they were prepared for the purposes of litigation.
Q. What should I tell my attorney?
A. Everything! Even if you are aware of material or information that you believe may be detrimental to the defense of a lawsuit, this information must be brought to the attention of your attorney. All attorney-client discussions are privileged and are exempt from discovery. Do not allow your attorney to get blind-sided by your belief that what he doesn't know cannot hurt him. In fact, what your attorney does not know could hurt you!
Q. How do I select a defense attorney?
A. Although many states, including the State of New York, do not recognize areas of specialty for attorneys, certain attorneys concentrate on a few areas of legal practice. In the area of personal injury claims, it stands to reason that it is beneficial to hire counsel that has extensive experience and expertise litigating personal injury or product liability cases at the trial and appellate level. Research can be conducted through various publications and associations, which rate or report on the success of personal injury defense attorneys. For example, Martindale-Hubbel provides ratings for attorneys and other information concerning areas of specialty. An attorney's expertise can also be confirmed by contacting the National Institute of Trial Advocacy, Who's Who in American Law or the Jury Verdict Reporter.
Q. Why should I choose Jeffrey Samel & Partners to represent my company?
A. Over the past two decades our attorneys have garnered unparalleled experience and expertise in the litigation of personal injury cases. Our practice concentrates on defending high profile companies that may have difficulty connecting with jurors. It is our ability to attain jurors' trust that has resulted in our success as defense attorneys, which is unmatched in New York State!

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